Outage in Capsule

Dropbox Processing Delay

Resolved Minor
October 10, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing delays storing emails sent to Capsule's dropbox addresses. Our team is investigating and working on a fix.
Components affected
Capsule Drop Box

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/10/2024 06:01PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/10/2024 05:08PM

We have identified the cause of the delay and a mitigation has been put in place. We expect most delayed emails to be processed within 30 minutes.

INVESTIGATING about 1 year ago - at 10/10/2024 04:00PM

We're currently experiencing delays storing emails sent to Capsule's dropbox addresses.

Our team is investigating and working on a fix.

Latest Capsule outages

Capsule is currently degraded - almost 2 years ago
Connectivity issues - over 2 years ago
BT Broadband Connectivity Issues - about 3 years ago
Capsule is unavailable because of network connectivity - about 3 years ago
Capsule is unavailable for some customers - over 4 years ago

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