Outage in Capsule

Dropbox Processing Delay

Resolved Minor
October 10, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently experiencing delays storing emails sent to Capsule's dropbox addresses. Our team is investigating and working on a fix.
Components affected
Capsule Drop Box
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/10/2024 06:01PM

This incident has been resolved.

MONITORING 2 months ago - at 10/10/2024 05:08PM

We have identified the cause of the delay and a mitigation has been put in place. We expect most delayed emails to be processed within 30 minutes.

INVESTIGATING 2 months ago - at 10/10/2024 04:00PM

We're currently experiencing delays storing emails sent to Capsule's dropbox addresses.

Our team is investigating and working on a fix.

Latest Capsule outages

Capsule is currently degraded - about 1 year ago
Connectivity issues - over 1 year ago
BT Broadband Connectivity Issues - about 2 years ago

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