Outage in Capsule

Some users are unable to access Capsule

Resolved Major
December 16, 2017 - Started almost 8 years ago
Official incident page

Incident Report

Our systems monitoring has spotted a problem that is affecting access to Capsule. Our team has been alerted and are investigating. We'll post a further update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED almost 8 years ago - at 12/16/2017 07:26AM

This incident was caused by scheduled maintenance on one of our database instances.

Users may have experienced a brief period (less than 2 minutes) where they were unable to login to Capsule.

The maintenance was completed successfully.

INVESTIGATING almost 8 years ago - at 12/16/2017 07:11AM

Our systems monitoring has spotted a problem that is affecting access to Capsule. Our team has been alerted and are investigating. We'll post a further update once we have more information.

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