Outage in CaptivateIQ

Long processing times

Resolved Minor

May 12, 2023 - Started over 1 year ago - Lasted 37 minutes
Official incident page

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Outage Details

We’re currently experiencing longer than normal processing times for some tasks running in CaptivateIQ. We’re actively working on this issue.

Components affected

CaptivateIQ Application

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/12/2023 07:42PM

We've resolved the issue with long running processing times.

INVESTIGATING over 1 year ago - at 05/12/2023 07:12PM

We’re currently experiencing longer than normal processing times for some tasks running in CaptivateIQ. We’re actively working on this issue.

Latest CaptivateIQ outages

We are experiencing some infrastructure issues which can cause app slowdowns in multiple places - 3 months ago

Dashboarding problems for some customers - 4 months ago

Delayed jobs processing - 4 months ago

Slowness in some customer calculations - 6 months ago

Issue loading CaptivateIQ - 7 months ago

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