Outage in CaptivateIQ

Slowness in some customer instances

Resolved Minor

February 07, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Need to monitor CaptivateIQ outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CaptivateIQ, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of customer slowness in some instances. We will provide an update in 30 minutes.

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/07/2025 06:33PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/07/2025 06:00PM

We have identified the issue, implemented a fix and are actively monitoring.

INVESTIGATING about 1 month ago - at 02/07/2025 05:43PM

We are currently investigating reports of customer slowness in some instances. We will provide an update in 30 minutes.

Latest CaptivateIQ outages

Plan Management Envelope Sending - about 14 hours ago

Bulk Payout Processing and Payout Export Errors - 15 days ago

Issue loading CaptivateIQ - 25 days ago

Slowness in some customer instances - 27 days ago

We are experiencing some infrastructure issues which can cause app slowdowns in multiple places - 6 months ago

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook