Outage in Carbonite

Unexpected Outage for Carbonite Backup Portal

Resolved Major
March 19, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

Need to monitor Carbonite outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Carbonite, and never miss an outage again.
Start Free Trial

Outage Details

Cloud Operations is investigating a unexpected outage to the Carbonite Backup Portal. Date: Tuesday, March 19, 2024 When: 5:00 AM EST - TBD Region: EU Currently, there is a disruption in our services due to an issue with the Carbonite Server Portal. We apologize for any inconvenience this may have caused and want to assure you that our team is working diligently to resolve the issue as quickly as possible. Cloud backups, restores, and replications remain functional. However, access to the Carbonite Server Portal is currently unavailable.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/19/2024 03:01PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 03/19/2024 12:44PM

We want to provide an update on the current outage impacting the Carbonite Server Portal. Our Cloud Operations team continues to investigate the unexpected disruption diligently. We are committed to resolving this issue as swiftly as possible and are exploring all avenues to restore full service.

Please note that despite the access issue to the Carbonite Server Portal, cloud backups, restores, and replications remain functional.

We apologize for the continued inconvenience this may cause and appreciate your patience and understanding. Further updates will be provided as they become available. Thank you for your ongoing support.

INVESTIGATING 9 months ago - at 03/19/2024 11:11AM

Cloud Operations is investigating a unexpected outage to the Carbonite Backup Portal.

Date: Tuesday, March 19, 2024
When: 5:00 AM EST - TBD
Region: EU

Currently, there is a disruption in our services due to an issue with the Carbonite Server Portal. We apologize for any inconvenience this may have caused and want to assure you that our team is working diligently to resolve the issue as quickly as possible.

Cloud backups, restores, and replications remain functional. However, access to the Carbonite Server Portal is currently unavailable.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime