Outage in Carbonite

Unscheduled Maintenance for Carbonite Server Backup

Resolved Major
May 05, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure. Date: 5th, May, 2025 When: 10 AM EST - 6pm EST Region or Vault: US West, US East, Canada, UK The unscheduled maintenance is to apply new Director Certificate that is expiring. Cloud backups, restores, and replication will be unavailable at times during this unscheduled maintenance window.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/05/2025 05:53PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 05/05/2025 02:16PM

Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure.

Date: 5th, May, 2025
When: 10 AM EST - 6pm EST
Region or Vault: US West, US East, Canada, UK

The unscheduled maintenance is to apply new Director Certificate that is expiring.

Cloud backups, restores, and replication will be unavailable at times during this unscheduled maintenance window.

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