Outage in Carbonite

Unscheduled Maintenance for Carbonite Server Backup

Resolved Major
May 05, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure. Date: 5th, May, 2025 When: 10 AM EST - 6pm EST Region or Vault: US West, US East, Canada, UK The unscheduled maintenance is to apply new Director Certificate that is expiring. Cloud backups, restores, and replication will be unavailable at times during this unscheduled maintenance window.
Components affected
Carbonite Server Backup UK Carbonite Server Backup US West Carbonite Server Backup US East Carbonite Server Backup Canada
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/05/2025 05:53PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 05/05/2025 02:16PM

Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure.

Date: 5th, May, 2025
When: 10 AM EST - 6pm EST
Region or Vault: US West, US East, Canada, UK

The unscheduled maintenance is to apply new Director Certificate that is expiring.

Cloud backups, restores, and replication will be unavailable at times during this unscheduled maintenance window.

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