Outage in Carbonite
Enterprise Service Management was experiencing service unavailability.
Minor
April 12, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Component:
Oregon US26
Tracking Number: IM3907082 or C2273849
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 4 hours ago - at 04/12/2026 06:43PM
Enterprise Service Management was experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. The issue is now resolved. We appreciate your patience.
Component:
Oregon US26
Tracking Number: IM3907082 or C2273849
INVESTIGATING
about 5 hours ago - at 04/12/2026 06:31PM
Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Component:
Oregon US26
Tracking Number: IM3907082 or C2273849
INVESTIGATING
about 7 hours ago - at 04/12/2026 04:08PM
Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Component:
Oregon US26
Tracking Number: IM3907082 or C2273849
INVESTIGATING
about 9 hours ago - at 04/12/2026 02:07PM
Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Component:
Oregon US26
Tracking Number: IM3907082 or C2273849
INVESTIGATING
about 10 hours ago - at 04/12/2026 01:05PM
Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Component:
Oregon US26
Tracking Number: IM3907082 or C2273849
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