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Outage in Carbonite

Enterprise Service Management was experiencing service unavailability.

Minor
April 12, 2026 - Started about 10 hours ago
Official incident page

Incident Report

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Component: Oregon US26 Tracking Number: IM3907082 or C2273849

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Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 04/12/2026 06:43PM

Enterprise Service Management was experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. The issue is now resolved. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849

INVESTIGATING about 5 hours ago - at 04/12/2026 06:31PM

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849

INVESTIGATING about 7 hours ago - at 04/12/2026 04:08PM

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849

INVESTIGATING about 9 hours ago - at 04/12/2026 02:07PM

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849

INVESTIGATING about 10 hours ago - at 04/12/2026 01:05PM

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849

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