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Outage in Carbonite

Archiving Services are giving errors when trying to access

Resolved Minor
April 17, 2026 - Started about 3 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Zix-Cybersecurity Archiving Services are currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number:

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Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 04/17/2026 10:40PM

Zix-Cybersecurity Archive services experienced an issue that was giving a 502/504 error when trying to access though the user interface.

The issue is now resolved.

We appreciate your patience.

Tracking Number: IM3910642

INVESTIGATING about 3 hours ago - at 04/17/2026 09:41PM

Zix-Cybersecurity Archiving Services are currently experiencing an issue.

Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number:

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