Outage in Carbonite

ProviderLink is experiencing an issue.

Resolved Major
August 04, 2025 - Started about 12 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

ProviderLink is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3753402
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 08/04/2025 04:37PM

ProviderLink was unavailable. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3753402

MONITORING about 10 hours ago - at 08/04/2025 03:29PM

ProviderLink was unavailable. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3753402

INVESTIGATING about 11 hours ago - at 08/04/2025 02:30PM

ProviderLink is unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3753402

INVESTIGATING about 12 hours ago - at 08/04/2025 01:38PM

ProviderLink is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3753402

INVESTIGATING about 12 hours ago - at 08/04/2025 01:37PM

We are continuing to investigate this issue.

INVESTIGATING about 12 hours ago - at 08/04/2025 01:35PM

ProviderLink is currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3753402

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