Outage in Carbonite
Zix Encryption Services - Email Message Privacy (EMP) Users Unable to login or access portals tied to Azure (US East)
Resolved MinorIncident Report
Summary AI Generated
Zix Encryption Services experienced a 5.5-hour outage affecting Email Message Privacy (EMP) users who were unable to login or access portals connected to Azure US East. The service disruption prevented users from accessing encrypted email portals and related functionality. The issue was resolved after technical teams worked to restore full service access.
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals tied to Azure (US East).
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3943986
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RESOLVED
1 day ago - at 06/13/2026 10:27PM
Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with portals tied to Azure (US East).. The issue is now resolved. We appreciate your patience.
Tracking Number:
INVESTIGATING
1 day ago - at 06/13/2026 04:55PM
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals tied to Azure (US East).
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3943986
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