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Outage in Carbonite

Secure Messaging Portal (ZixPortal) Email sporadic message delivery delays

Minor
July 22, 2026 - Started about 3 hours ago
Official incident page

Incident Report

Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3965742

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Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 07/22/2026 05:28PM

Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3965742

INVESTIGATING about 3 hours ago - at 07/22/2026 04:21PM

Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965742

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