Outage in Carbonite

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Errors while delivering to DLP

Minor

July 23, 2026 - Started 4 days ago
Official incident page

Incident Report

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue while sending messages to the DLP service. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3966467

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

MONITORING 4 days ago - at 07/23/2026 07:02PM

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue while sending messages to the DLP service.

Service has been restored and is now being validated. This status will remain open for 24 hours.

We appreciate your patience.

Tracking Number: IM3966467

INVESTIGATING 4 days ago - at 07/23/2026 06:29PM

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue while sending messages to the DLP service.

The assembled teams have identified the cause and are working diligently to resolve the issue.

We appreciate your patience.

Tracking Number: IM3966467

INVESTIGATING 4 days ago - at 07/23/2026 05:30PM

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue while sending messages to the DLP service.

Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3966467

Latest Carbonite outages

Frankfurt EU8 is currently experiencing intermittent service unavailability - 16 minutes ago

Zix Hosted Exchange/Customer Portal not saving updates to user settings - 1 day ago

Secure Messaging Portal (ZixPortal) Email sporadic message delivery delays - 5 days ago

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) not delivering messages - 5 days ago

Core Archive CH is currently experiencing degradation of service. - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook