Outage in Carbonite
Frankfurt EU8 is currently experiencing service degradation
Resolved MinorIncident Report
Summary AI Generated
Carbonite's Frankfurt EU8 environment experienced service degradation on September 17, 2026, causing intermittent access issues for customers. The incident lasted approximately 24 minutes and was treated as high priority by Operations, Engineering, and Support teams. The issue was fully resolved with service restored.
Frankfurt EU8 is currently experiencing service degradation. Customers may experience intermittent issues accessing the service.
Operations, Engineering, and Support teams are actively investigating the issue and working to restore service as quickly as possible. We are treating this as a high priority and will continue to closely monitor the environment while mitigation efforts are in progress.
We appreciate your patience and understanding. We will share more updates as they become available.
Tracking Number: IM4000627
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/17/2026 03:50PM
Frankfurt EU8 experienced service degradation. Customers may have experienced intermittent issues accessing the service. The issue is now resolved. We appreciate your patience and understanding.
Tracking Number: IM4000627
INVESTIGATING
2 days ago - at 09/17/2026 03:29PM
Frankfurt EU8 is currently experiencing service degradation. Customers may experience intermittent issues accessing the service.
Operations, Engineering, and Support teams are actively investigating the issue and working to restore service as quickly as possible. We are treating this as a high priority and will continue to closely monitor the environment while mitigation efforts are in progress.
We appreciate your patience and understanding. We will share more updates as they become available.
Tracking Number: IM4000627
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