Outage in CardConnect

American Express Outage

Resolved Major
November 19, 2022 - Started about 2 years ago - Lasted 15 minutes
Official incident page

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Outage Details

We are aware that a third party processor outside of our network is experiencing issues that may be impacting transactions for some customers. We will provide any updates we receive from the impacted system.
Components affected
CardConnect American Express
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/19/2022 01:43AM

We have been advised that the American Express has restored service.

INVESTIGATING about 2 years ago - at 11/19/2022 01:29AM

We are aware that a third party processor outside of our network is experiencing issues that may be impacting transactions for some customers. We will provide any updates we receive from the impacted system.

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