Outage in CardConnect
INCIDENT: Discover Authorization Timeouts
Resolved Minor
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Outage Details
Components affected
CardConnect TSYS CardConnect CardPointe Gateway CardConnect First Data RapidConnect CardConnect PayPal CardConnect First Data Nashville CardConnect First Data Omaha CardConnect Moneris CardConnect Secure Exchange / SFTP CardConnect First Data North CardConnect Chase Paymentech Tampa CardConnect American Express CardConnect DPS CardConnect SVS CardConnect First Data South CardConnect Elavon CardConnect Credorax CardConnect Vantiv CardConnect ProfitStars CardConnect Chase Paymentech Salem CardConnect BluePay GatewayLatest Updates ( sorted recent to last )
Client impact has ceased as of approximately 5:10 pm ET. The incident was caused by an internal problem at Discover.
Discover has confirmed a disruption in service to Discover transaction processing on multiple platforms. Progress is being made to resolve the issue. Updates will continue to be provided as soon as possible.
We are continuing to monitor the issue.
An issue with an upstream provider has been identified, in which most Discover transactions have timed out or are declined.
We continue to monitor the situation and will provide updates as they become available.
An issue with an upstream provider has been identified, in which most Discover transactions have timed out or are declined.
We continue to monitor the situation and will provide updates as they become available.
The CardPointe Gateway is currently experiencing timeouts during transaction authorization to RapidConnect and TSYS.
We are currently investigating the the issue. We will provide updates as they become available.
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