Outage in CardConnect

UAT CardPointe Gateway Declines

Resolved Minor
August 21, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor CardConnect outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including CardConnect, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue within our CardPointe Gateway UAT Environment which may be causing users to receive declines when running authorizations. We are currently working to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/21/2023 06:35PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/21/2023 05:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/21/2023 02:34PM

We have identified an issue within our CardPointe Gateway UAT Environment which may be causing users to receive declines when running authorizations. We are currently working to resolve this issue.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime