Outage in CardConnect

UAT CardPointe Gateway Declines

Resolved Minor
August 21, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue within our CardPointe Gateway UAT Environment which may be causing users to receive declines when running authorizations. We are currently working to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/21/2023 06:35PM

This incident has been resolved.

MONITORING almost 2 years ago - at 08/21/2023 05:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 08/21/2023 02:34PM

We have identified an issue within our CardPointe Gateway UAT Environment which may be causing users to receive declines when running authorizations. We are currently working to resolve this issue.

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