Outage in CardConnect
BluePay Website Caching Issue
Resolved Major
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Outage Details
A content delivery network caching issue is causing issues with the BluePay website. We are currently investigating.
Components affected
CardConnect BluePay GatewayLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/11/2024 10:10PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/11/2024 03:32PM
The caching issue has been corrected on the BluePay side but some web browsers may still have incorrect information cached. If incorrect information is being displayed first restart the web browser. If the incorrect information is still present after the web browser restart it will be necessary to clear the web browser's cache manually using the web browser's configuration settings.
IDENTIFIED
over 1 year ago - at 06/11/2024 02:55PM
If experiencing an issue using the BluePay website please restart your web browser to clear all cached sessions.
INVESTIGATING
over 1 year ago - at 06/11/2024 02:48PM
A content delivery network caching issue is causing issues with the BluePay website. We are currently investigating.
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