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Outage in Cardiff University

Oracle EBS / Java issue

Resolved Minor
June 08, 2026 - Started 10 days ago - Lasted 9 days
Official incident page

Incident Report

Oracle EBS / Java issue

University IT and Finance are aware of an issue impacting the use of Java within Oracle EBS. The issue is preventing users from launching Java, therefore limiting the functionality available to staff. We are working to identify a solution to this issue and hope to have this resolved as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 06/17/2026 04:22AM

The recent issues impacting Oracle EBS have been resolved and normal service has resumed. The issues included difficulty launching Java, and opening TSV and message files.

We apologise for any inconvenience caused.

MONITORING 7 days ago - at 06/11/2026 08:51AM

The issue impacting the use of Java within Oracle EBS has been resolved. Microsoft has released a further update which resolved the problematic behaviour, and this was applied overnight.

However, we are aware the file association that enables TSV files to be opened with Excel has stopped working. This is being investigated separately and should be resolved overnight.

IDENTIFIED 8 days ago - at 06/10/2026 01:00PM

University IT and Finance are aware of the issue impacting the use of Java within Oracle EBS. The issue is preventing users from launching Java, therefore limiting the functionality available to staff and appears to be due of a recent update to the Edge browser released by Microsoft.

We believe Microsoft has recognised this issue and have released a further update which resolves the problematic behaviour. Subsequently, this change will be applied to Edge/Oracle EBS in Horizon this evening.

If the update does not resolve the issue, a workaround has been provided separately to allow users to continue working.

INVESTIGATING 9 days ago - at 06/09/2026 03:22PM

Unfortunately, we have not been able to identify a solution as quickly as hoped, but we are still aiming to have this resolved as soon as possible.

A change will be applied to Edge/Oracle EBS in Horizon this evening as part of the investigation.

INVESTIGATING 10 days ago - at 06/08/2026 04:00PM

Oracle EBS / Java issue

University IT and Finance are aware of an issue impacting the use of Java within Oracle EBS. The issue is preventing users from launching Java, therefore limiting the functionality available to staff.

We are working to identify a solution to this issue and hope to have this resolved as quickly as possible.

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