Outage in Cardknox
USAePay Transaction Processing and Reporting Issues
Resolved MinorIncident Report
USAePay is reporting Transaction Processing and Reporting Delays. Engineers are actively investigating an issue regarding reports failing to load.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 10/29/2025 05:15PM
The incident is resolved and no further errors are being observed
MONITORING
about 2 months ago - at 10/29/2025 05:11PM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 10/29/2025 03:04PM
Engineers have identified the issue and promptly applied a fix. We will be monitoring for further disruptions. We thank you for your patience.
INVESTIGATING
about 2 months ago - at 10/29/2025 02:55PM
Our engineers are still investigating the issue. Reporting is the main service being impacted. Processing should remain unaffected, however, transactions may be delayed in appearing in the batches.
INVESTIGATING
about 2 months ago - at 10/29/2025 02:20PM
USAePay is reporting Transaction Processing and Reporting Delays. Engineers are actively investigating an issue regarding reports failing to load.
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