Outage in Cardknox
FedACH Funding Delays
Resolved MajorIncident Report
Summary AI Generated
An internal issue at the Federal Reserve caused delays in ACH transaction processing, resulting in merchants experiencing delayed ACH deposits at their banks for 23.3 hours. While Cardknox's systems remained fully operational throughout the incident, receiving banks were unable to post credits due to delayed files from FedACH. The incident was resolved once the third-party Federal Reserve issue was fixed, restoring normal ACH deposit timing for merchants.
We are aware of an internal issue at the Federal Reserve that is impacting the processing of ACH transactions.
Due to a delay in processing at The Federal Reserve, some merchants expecting to receive ACH deposits this morning may see a delay at their banks. There are no issues on Sola's processing but the receiving bank may be waiting on a file from FedACH before they can post credits.
For more information on this issue please visit the Federal Reserve Status link: https://www.frbservices.org/app/status/outage.do?oId=145787
Please Note: This is a third-party caused incident and Sola's systems are fully operational and processing without issue.
Components affected
Cardknox First Data Nashville Cardknox Batch Settlement / Funding Cardknox Transaction Processing Cardknox FISERV (First Data) Omaha Cardknox Merchant Portal Cardknox First Data Buypass Cardknox First Data North Cardknox Gift Card Processing Cardknox USAePay Cardknox ACH Processing Cardknox Authorize.net Cardknox Transaction Reporting Cardknox PaymentSITE Cardknox Elavon Cardknox iFields Tokenization Service Cardknox ACH Services Cardknox TSYS / VITAL Cardknox Email Reports Cardknox Heartland Payment Systems Cardknox MasterCard Cardknox VISA Cardknox American Express Cardknox Discover Cardknox Verosa Payment Terminal Cardknox WorldPay/Vantiv Cardknox EBT Cardknox ProfitStars Cardknox Clover Cardknox eWIC Cardknox Fiserv Cardknox OtherNeed to monitor Cardknox outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/04/2026 02:06PM
The incident has been fully resolved and merchant impact has ceased. The incident was caused by an internal problem at a third party.
Please note: Sola systems remained fully operational throughout this incident and processing without any issues.
INVESTIGATING
3 days ago - at 03/03/2026 02:52PM
We are aware of an internal issue at the Federal Reserve that is impacting the processing of ACH transactions.
Due to a delay in processing at The Federal Reserve, some merchants expecting to receive ACH deposits this morning may see a delay at their banks. There are no issues on Sola's processing but the receiving bank may be waiting on a file from FedACH before they can post credits.
For more information on this issue please visit the Federal Reserve Status link: https://www.frbservices.org/app/status/outage.do?oId=145787
Please Note: This is a third-party caused incident and Sola's systems are fully operational and processing without issue.
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