Outage in Carestream Dental

Issue with Sensei Cloud - UK

Resolved Major

October 29, 2025 - Started 4 months ago - Lasted about 9 hours
Official incident page

Incident Report

Carestream Dental is investigating reports of an issue with our Sensei Cloud - UK service. Users may be unable to login or experiencing degraded performance.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/30/2025 01:02AM

After further monitoring, this incident is considered resolved. Carestream Dental service has been restored to full functionality. Please contact us if you continue to experience any issues.

IDENTIFIED 4 months ago - at 10/29/2025 05:30PM

Our services are being impacted by a widespread outage affecting Microsoft platform. For reference, please see this news article and this Microsoft Status Page

INVESTIGATING 4 months ago - at 10/29/2025 04:40PM

Our services are being impacted by a widespread outage affecting Microsoft platform. For reference, please see this news article.

INVESTIGATING 4 months ago - at 10/29/2025 04:11PM

Carestream Dental is investigating reports of an issue with our Sensei Cloud - UK service. Users may be unable to login or experiencing degraded performance.

Latest Carestream Dental outages

Issue with Patient Bridge - 3 days ago

Issue with Electronic Prescriptions - 17 days ago

Sensei UK - Unable to Load - 18 days ago

Issue with Insurance Verifications - 2 months ago

Issue with Insurance Claims - 2 months ago

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