Outage in Carestream Dental

Sensei Cloud - US

Resolved Minor

September 29, 2025 - Started 7 months ago - Lasted about 21 hours
Official incident page

Incident Report

Carestream Dental is investigating reports of an issue with our Sensei Cloud - US service. Users may be unable to check-in, seat, or complete appointments from appointment tile. We have identified workaround; click on the appointment tile, select the pencil icon, and then choose Check-In or Confirm. Please use this workaround until incident is resolved.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/30/2025 10:14AM

This incident has now been resolved.
We apologize for any inconvenience this may have caused.

INVESTIGATING 7 months ago - at 09/30/2025 10:13AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/29/2025 01:07PM

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