Outage in CARFAX Canada
Reports Completing Slower than Usual
Resolved MinorIncident Report
Summary AI Generated
CARFAX Canada experienced slower than usual vehicle history report (VHR) completion times due to an issue with one of their data providers. Reports remained available throughout the incident but took longer to process than normal. The issue was resolved after 2.9 hours once the provider implemented a fix.
Severity 2 - We have identified an issue with one of our providers and we are waiting on a fix. VHRs are available, but they are completing slower than usual.
Components affected
CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Report CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/13/2026 09:24PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 06/13/2026 06:32PM
Severity 2 - We have identified an issue with one of our providers and we are waiting on a fix. VHRs are available, but they are completing slower than usual.
Latest CARFAX Canada outages
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