Outage in CARFAX Canada
British Columbia Liens Unavailable
Resolved MajorIncident Report
Summary AI Generated
**CARFAX Canada – British Columbia Liens Unavailable** A data provider issue caused British Columbia lien data to be unavailable across all CARFAX Canada products and websites for approximately 23.5 hours. While Vehicle History Reports remained accessible, any report requiring BC lien data was left in a pending state, impacting report completion for affected users. The data provider issued a fix, and the incident was fully resolved after a brief monitoring period.
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing British Columbia lien data will be pending.
Components affected
CARFAX Canada Report Completion CARFAX Canada Liens CARFAX Canada Lien Completion CARFAX Canada British Columbia Liens CARFAX Canada Report Completion CARFAX Canada Report Completion CARFAX Canada Report CompletionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/22/2026 03:46PM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/22/2026 03:41PM
Severity 2 - Our data provider has issued a fix and we are monitoring the results
IDENTIFIED
about 1 month ago - at 06/22/2026 12:16PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 06/21/2026 04:18PM
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing British Columbia lien data will be pending.
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