Outage in Cargobase

Profile Issue | Forced Password Reset

Resolved Minor

March 24, 2020 - Started almost 6 years ago
Official incident page

Incident Report

There is an issue with certain user profiles, which forces these accounts to perform a very frequent password reset. We are investigating at this moment how to resolve this issue quickly and permanently. Our sincerest apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED almost 6 years ago - at 03/24/2020 09:53AM

This incident has been resolved.

IDENTIFIED almost 6 years ago - at 03/24/2020 05:00AM

We have identified a root cause to this profile issue and are performing a final quality inspection before pushing it to production.

INVESTIGATING almost 6 years ago - at 03/24/2020 02:02AM

We are continuing to investigate this issue.

INVESTIGATING almost 6 years ago - at 03/24/2020 02:01AM

There is an issue with certain user profiles, which forces these accounts to perform a very frequent password reset.
We are investigating at this moment how to resolve this issue quickly and permanently.
Our sincerest apologies for the inconvenience.

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