Outage in Carta
SMS Delivery Failures for AT&T Customers
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The outage that occurred earlier has been resolved and the team will continue to monitor the systems affected today to ensure availability in the future.
We are seeing a reduction in delivery failures when sending messages to devices on the AT&T network. Users who are unable to receive authentication codes via SMS can select the "call phone" option at the bottom of the verification page as a workaround. We are continuing to monitor the situation.
The issue has been identified with a third-party vendor. As a temporary workaround, customers can click the "call phone" option at the bottom of the verification page.
We are currently investigating this issue.
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