Outage in Carta
SMS Delivery Failures for AT&T Customers
Resolved Minor
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Outage Details
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/14/2025 04:15AM
The outage that occurred earlier has been resolved and the team will continue to monitor the systems affected today to ensure availability in the future.
MONITORING
3 months ago - at 02/14/2025 02:12AM
We are seeing a reduction in delivery failures when sending messages to devices on the AT&T network. Users who are unable to receive authentication codes via SMS can select the "call phone" option at the bottom of the verification page as a workaround. We are continuing to monitor the situation.
IDENTIFIED
3 months ago - at 02/13/2025 10:28PM
The issue has been identified with a third-party vendor. As a temporary workaround, customers can click the "call phone" option at the bottom of the verification page.
INVESTIGATING
3 months ago - at 02/13/2025 09:58PM
We are currently investigating this issue.
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