Outage in Cartesia
NA Cluster Instability
Resolved MinorIncident Report
We're seeing reports of latency spikes from our NA cluster in short periods of time, and we're actively investigating. Appeared around 10:20 and 10:45 am PT
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/24/2025 09:32PM
Seems we've been fine for an hour, closing. RCA coming shortly
MONITORING
9 months ago - at 07/24/2025 08:34PM
We've rolled over 100% of traffic to the new cluster. Monitoring now
IDENTIFIED
9 months ago - at 07/24/2025 06:44PM
We haven't had a latency spike in a while but we're sporadically seeing workers be unavailable, reducing our capacity. Spinning up a new cluster to swap over to in order to reset the state of our nodes.
INVESTIGATING
9 months ago - at 07/24/2025 06:03PM
We're seeing reports of latency spikes from our NA cluster in short periods of time, and we're actively investigating. Appeared around 10:20 and 10:45 am PT
Latest Cartesia outages
Elevated failure rates on Line (Voice Agent) calls - 14 days ago
Voice Agents — Degraded Performance - about 1 month ago
Authentication Services Degraded on play.cartesia.ai - about 1 month ago
TTS API Elevated TTFA - about 1 month ago
Degraded generation quality on public voices - about 2 months ago
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