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Outage in Cartesia

Elevated failure rates on Line (Voice Agent) calls

Resolved Major
April 02, 2026 - Started 10 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/02/2026 09:28PM

This incident has been resolved.

MONITORING 10 days ago - at 04/02/2026 09:22PM

An upstream infrastructure provider identified a DNS resolution issue affecting WebSocket connections to voice agent deployments. A mitigation has been put in place and failure rates have recovered fully. We are continuing to monitor.

INVESTIGATING 10 days ago - at 04/02/2026 08:07PM

We are currently investigating this issue.

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