Outage in Cartesia
Elevated failure rates on Line (Voice Agent) calls
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/02/2026 09:28PM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/02/2026 09:22PM
An upstream infrastructure provider identified a DNS resolution issue affecting WebSocket connections to voice agent deployments. A mitigation has been put in place and failure rates have recovered fully. We are continuing to monitor.
INVESTIGATING
about 1 month ago - at 04/02/2026 08:07PM
We are currently investigating this issue.
Latest Cartesia outages
Voice Agent Service Degradation - about 5 hours ago
Playground loading slowly - 2 days ago
Voice agents unable to connect - 10 days ago
Voice Agents — Degraded Performance - about 2 months ago
Authentication Services Degraded on play.cartesia.ai - about 2 months ago
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