Outage in Cartesia
EU Instability
Resolved MinorIncident Report
We are currently experiencing some instability in our EU cluster. We're going to begin rolling traffic over to the NA cluster while we investigate the degradation.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/21/2025 08:33AM
EU Cluster is stabilized.
MONITORING
9 months ago - at 07/21/2025 08:21AM
We are continuing to monitor for any further issues.
MONITORING
9 months ago - at 07/21/2025 08:21AM
We've completed the full rollback and routed EU traffic back to the EU cluster. Will continue monitoring
IDENTIFIED
9 months ago - at 07/21/2025 07:21AM
It seems the mitigation we put in place for the EU cluster didn't hold. We're going to be rerouting EU traffic back to NA for the time being while we do a full rollback.
MONITORING
9 months ago - at 07/21/2025 06:28AM
EU cluster is back up and appears to be stable. Continuing to monitor
INVESTIGATING
9 months ago - at 07/21/2025 04:44AM
We are currently experiencing some instability in our EU cluster. We're going to begin rolling traffic over to the NA cluster while we investigate the degradation.
Latest Cartesia outages
Elevated failure rates on Line (Voice Agent) calls - 14 days ago
Voice Agents — Degraded Performance - about 1 month ago
Authentication Services Degraded on play.cartesia.ai - about 1 month ago
TTS API Elevated TTFA - about 1 month ago
Degraded generation quality on public voices - about 2 months ago
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