Outage in Cashflows

INC-1840 - Transaction Slowness

Resolved Minor
October 25, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Cashflows technical teams are currently investigating an increase in Transaction slowness. We apologise for any inconvenience this may be causing you and your customers - we are working hard to restore service.
Components affected
Cashflows Transaction Processing

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/25/2022 06:05PM

The issue has stabilised and the team continue to monitor transaction performance.

INVESTIGATING about 3 years ago - at 10/25/2022 05:55PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 10/25/2022 05:30PM

Cashflows technical teams are currently investigating an increase in Transaction slowness.
We apologise for any inconvenience this may be causing you and your customers - we are working hard to restore service.

Latest Cashflows outages

INC - 2773 - about 2 years ago
INC-2505 - Mastercard 3DS Authentication Issues - over 2 years ago
INC - 2492 Disruption to Transactional Processing. - over 2 years ago
INC-2243 Account Management System (AMS) degraded - over 2 years ago
INC - 1247 Settlement disruption - over 2 years ago

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