Minor
May 8, 2026
May 2026: Degraded performance and latency due to upstream provider issues
Detected
May 8, 2026 12:31 AM EDT
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Resolved
May 8, 2026 12:42 PM EDT
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Duration
about 12 hours
Castle's Risk and Filter APIs, Log API, and Legacy APIs experienced degraded performance and elevated error rates for 12.2 hours due to upstream AWS US-EAST-1 provider issues. The service suffered from higher than normal latency and increased errors during this period. A fix was implemented and the incident was resolved after monitoring confirmed the resolution.