Outage in CaterTrax
TRAX Platform Experiencing Slowness
Resolved MinorIncident Report
We are currently experiencing slowness with our application. Our Technology Team is working to identify the root cause and implement a solution. Users may be affected. We will send an additional update by 2:00 PM Eastern Standard Time.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/14/2023 10:15AM
We are pleased to inform you that the slowness issue has been resolved. Our Technology Team found no further issues overnight. Thank you for your patience during this time.
MONITORING
over 2 years ago - at 11/14/2023 12:53AM
The root issue causing system slowness has been resolved. Our Technology Team will be monitoring the application throughout the night. Users should no longer be experiencing slowness in the application. We will send an additional update by 8:00 AM Eastern Standard Time.
IDENTIFIED
over 2 years ago - at 11/13/2023 08:50PM
The system slowness is subsiding for today as overall traffic decreases. Our Technology Team is continuing to work with Microsoft to address the root cause of the issue. Users should no longer be affected by slowness in the application. We will send an additional update by 8:00 PM Eastern Standard Time.
IDENTIFIED
over 2 years ago - at 11/13/2023 06:53PM
We are continuing to experience slowness with our application. Our Technology Team has identified the issue within the Microsoft Azure platform and is working with them to implement a solution. Users may still be affected. We will send an additional update by 4:00 PM Eastern Standard Time.
INVESTIGATING
over 2 years ago - at 11/13/2023 04:34PM
We are continuing to investigate this issue.
INVESTIGATING
over 2 years ago - at 11/13/2023 04:34PM
We are currently experiencing slowness with our application. Our Technology Team is working to identify the root cause and implement a solution. Users may be affected. We will send an additional update by 2:00 PM Eastern Standard Time.
Latest CaterTrax outages
TRAX Platform Service Disruption - over 1 year ago
Intermittent Site Latency and User Login Issues - almost 3 years ago
Release Maintenance is running longer than expected - over 4 years ago
Site Performance Restored - almost 6 years ago
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