Outage in Census
Sync might be failing with mismatch errors
Resolved MajorIncident Report
We are currently investigating issue with some syncs failing with mismatch errors.
Components affected
Census Sync EngineNeed to monitor Census outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 04/05/2025 04:23PM
This incident has been resolved.
MONITORING
7 months ago - at 04/05/2025 04:21PM
We are continuing to monitor for any further issues.
MONITORING
7 months ago - at 04/05/2025 01:18AM
This issue is resolved.
MONITORING
7 months ago - at 04/04/2025 11:00PM
We experienced a performance issue from ~3:00-3:15pm Pacific that may have caused some syncs to fail with a message about "mismatch counts". We believe we have resolved the problem, but syncs that encountered the issue may not report an error until sometime after the fact, so errors may continue to trickle in.
If you encounter this error, please attempt to rerun your sync. If a rerun does not succeed, please contact support.
INVESTIGATING
7 months ago - at 04/04/2025 10:40PM
We are currently investigating issue with some syncs failing with mismatch errors.
Latest Census outages
Minor Delays in Census Syncs (US Region) - 2 days ago
Delays in Background Jobs - 10 days ago
Intermittent Page Load Fails - about 1 month ago
Census unable to send any emails - 4 months ago
AWS Incident Being Monitored - No Production Impact Yet - 4 months ago
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