Outage in Central 1
INC144594 - 2SV Partial Outage
Resolved Minor
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Outage Details
Components affected
Central 1 Forge 2.0 Mobile Central 1 Forge Online Banking Central 1 Forge 2.0 Small Business Central 1 Forge Mobile Central 1 MemberDirect Retail (MDi/MDo) Central 1 Increased Authentication & Risk Engine (RSA) Central 1 Forge 2.0 Online Banking Central 1 MemberDirect Mobile Banking (App, Web, Alerts, & SMS) Central 1 Forge Small Business Central 1 MemberDirect Small Business (MDSB) Central 1 Critical/High Priority Incident AlertLatest Updates ( sorted recent to last )
TeleSign is investigating this incident and we will provide updates as we receive them.
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
Please note that we are currently experiencing an intermittent login issue with clients that have 2SV authentication where members are unable to receive the text message with the login codes.
We are actively investigating and an update will be provided by or before 3:30 pm P.T. (6:30 pm E.T.)
Central 1 - DigitalBanking_Support@Central1.com - 1.888.889.7878, option 2
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