Outage in Central 1

INC185812 - AIBC/AIOC report balance discrepancies

Resolved Minor
August 30, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

Central 1 has identified an incorrect ending balance on some AIBC/AIOC reports for August 29; report date Aug 30. While this matter is being investigated, the CDJ report is correctly displaying balances. Updates will be posted as information becomes available. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/02/2024 05:07PM

The incident impacting only a few credit unions AIBC/AIOC reports has been resolved.

All reports remain available for credit unions in your folders.

Please contact support if you have any questions.

IDENTIFIED 4 months ago - at 08/30/2024 11:45PM

Central 1 has identified an incorrect ending balance on some AIBC/AIOC reports for August 29; report date Aug 30.

While this matter is being investigated, the CDJ report is correctly displaying balances. Updates will be posted as information becomes available.

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

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