Outage in Central 1

INC192070 – Interac Alert: Advising of a minor degradation is being observed on the e-Transfer platform

Resolved Minor
December 13, 2024 - Started 9 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Interac has informed Central 1 that they are observing a minor degradation on their e-Transfer platform for all Participants. Participants may experience time-outs as API calls are taking longer than expected to execute. Their technical teams are engaged. Central 1 will provide updates as they become available. Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/13/2024 04:19AM

Interac confirmed their e-Transfer incident resolved.

“An outage was observed on the e-Transfer platform for all Participants. Participants may have experienced time-outs connecting to e-Transfer service during impacted period. This outage was traced back to a maintenance activity and no further impact is anticipated.”

The outage window was determined to be approximately 5:35 to 5:38 p.m. PT (8:35 to 8:38 p.m. ET).

INVESTIGATING 9 days ago - at 12/13/2024 02:15AM

Interac has informed Central 1 that they are observing a minor degradation on their e-Transfer platform for all Participants. Participants may experience time-outs as API calls are taking longer than expected to execute.

Their technical teams are engaged. Central 1 will provide updates as they become available.

Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878

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