Outage in Central 1
INC186417 - Intermittent Login Issues on Digital Banking
Resolved MinorIncident Report
The Central 1 team is actively investigating intermittent login failures. Users may get an "The online banking system cannot be accessed. Please try again later (code 000007001012)" on login. This error is appearing on both Online Banking full sites and mobile apps.
We are treating this incident as a high priority and we will provide an update by or before 2:30 p.m. PT (05:30 p.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
Components affected
Central 1 INTERAC e-Transfers® (EMT)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 09/10/2024 09:50PM
This incident has been resolved.
INVESTIGATING
about 2 years ago - at 09/10/2024 09:06PM
The Central 1 team is actively investigating intermittent login failures. Users may get an "The online banking system cannot be accessed. Please try again later (code 000007001012)" on login. This error is appearing on both Online Banking full sites and mobile apps.
We are treating this incident as a high priority and we will provide an update by or before 2:30 p.m. PT (05:30 p.m. ET).
Central 1 - Support@central1.com - DigitalBanking_Support@central1.com - 1.888.889.7878
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