Outage in Central 1

INC197204 - QA eCommSwitch Unavailable

Resolved Minor

March 12, 2025 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

The Central 1 QA eCommSwitch used for bill payment testing is currently not available. An update will be provided at 12 p.m. PT (3 p.m. ET.) or sooner if the QA site becomes available. Central 1 - Support@central1.com - 1.888.889.7878, press 1

Components affected

Central 1 INTERAC e-Transfers® (EMT) Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/13/2025 07:05PM

The Central 1 QA eCommSwitch used for bill payment testing is now available.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 1 year ago - at 03/12/2025 07:02PM

The bill payment service has been restored for eCommSwitch QA testing.

Our Technical Team continues to work on fixing the CRA functionality in QA.

An update will be provided tomorrow morning at 6 a.m. PT (9 a.m. ET.).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

IDENTIFIED about 1 year ago - at 03/12/2025 06:01PM

The Central 1 QA eCommSwitch used for bill payment testing is currently not available.

An update will be provided at 12 p.m. PT (3 p.m. ET.) or sooner if the QA site becomes available.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

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