Outage in Central 1
INC221365 :: 2SV text/voice service degradation.
Minor
May 07, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
Please be advised that our 2SV text/voice vendor experienced a service degradation between 11:18 AM and 11:48 AM PST (2:18 PM–2:48 PM EST).
Members were intermittently unable to log in to online banking.
Members using email-based 2SV were not affected.
The issue has been resolved. We are currently monitoring the situation.
DigitalBanking_Support@central1.com - 1.888.889.7878
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 05/07/2026 08:35PM
Please be advised that our 2SV text/voice vendor experienced a service degradation between 11:18 AM and 11:48 AM PST (2:18 PM–2:48 PM EST).
Members were intermittently unable to log in to online banking.
Members using email-based 2SV were not affected.
The issue has been resolved. We are currently monitoring the situation.
DigitalBanking_Support@central1.com - 1.888.889.7878
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