Outage in Central 1
INC222016 - Login Disruption to Digital Banking
Minor
May 21, 2026 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
Members may have experienced an error message "There was an error processing your request" when attempting to log in to online banking between 1:02 p.m. and 1:30 p.m. PT (4:02 p.m. to 4:30 p.m. ET).
The issue has now been resolved.
A postmortem will be completed, and a summary will be shared once available.
DigitalBanking_Support@Central1.com - 1.888.889.7878 (option 2)
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)Trusted by 1,000+ teams
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MONITORING
about 6 hours ago - at 05/21/2026 08:54PM
Members may have experienced an error message "There was an error processing your request" when attempting to log in to online banking between 1:02 p.m. and 1:30 p.m. PT (4:02 p.m. to 4:30 p.m. ET).
The issue has now been resolved.
A postmortem will be completed, and a summary will be shared once available.
DigitalBanking_Support@Central1.com - 1.888.889.7878 (option 2)
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