Outage in Central 1
INC222016 - Login Disruption to Digital Banking
Resolved MinorIncident Report
Members may have experienced an error message "There was an error processing your request" when attempting to log in to online banking between 1:02 p.m. and 1:30 p.m. PT (4:02 p.m. to 4:30 p.m. ET).
The issue has now been resolved.
A postmortem will be completed, and a summary will be shared once available.
DigitalBanking_Support@Central1.com - 1.888.889.7878 (option 2)
Components affected
Central 1 Critical/High Priority Incident Alert Central 1 INTERAC e-Transfers® (EMT)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 05/22/2026 03:37PM
The system has remained stable thought the night.
A postmortem will be completed, and a summary will be shared once available.
DigitalBanking_Support@Central1.com - 1.888.889.7878 (option 2)
MONITORING
20 days ago - at 05/21/2026 08:54PM
Members may have experienced an error message "There was an error processing your request" when attempting to log in to online banking between 1:02 p.m. and 1:30 p.m. PT (4:02 p.m. to 4:30 p.m. ET).
The issue has now been resolved.
A postmortem will be completed, and a summary will be shared once available.
DigitalBanking_Support@Central1.com - 1.888.889.7878 (option 2)
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