Outage in Central 1
INC222764 – MONITORING - Delayed bill payments to BMO for May 29
Resolved MinorIncident Report
Due to a technical issue at the Bank of Montreal (BMO), EDI bill payments for May 29, to billers using BMO as their lead bank, were delayed. All payments, except for those for BC Hydro and Capital One Mastercard, were processed by BMO on June 2. Please note that EDI billers honour the original payment date when applying payments so there will be no impact to customer accounts.
Payments for BC Hydro and Capital One Mastercard are still being investigated. We are following up with BMO and will provide an update as soon as possible.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
Components affected
Central 1 Bill PaymentsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 06/03/2026 10:27PM
Central 1 has resolved the issue with BMO. Payments for BC Hydro and Capital One Mastercard were processed today, June 3. All payments have been posted to the applicable biller accounts effective the original payment date.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
MONITORING
about 10 hours ago - at 06/03/2026 08:56PM
Due to a technical issue at the Bank of Montreal (BMO), EDI bill payments for May 29, to billers using BMO as their lead bank, were delayed. All payments, except for those for BC Hydro and Capital One Mastercard, were processed by BMO on June 2. Please note that EDI billers honour the original payment date when applying payments so there will be no impact to customer accounts.
Payments for BC Hydro and Capital One Mastercard are still being investigated. We are following up with BMO and will provide an update as soon as possible.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at bptrace@central1.com.
Latest Central 1 outages
INC222639 – Outgoing and Incoming wires delay - 3 days ago
INC222036 – Client Centre unavailable - 13 days ago
INC222016 - Login Disruption to Digital Banking - 13 days ago
INC221869 - Client Centre intermittent access issue - 16 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
