INC221480 – Client Centre intermittent access issue

The issue affecting access to the Client Centre (https://clients.central1.com/) has been resolved, and full service has been restored.

Earlier today, some customers experienced intermittent access issues. As an interim measure, a workaround was implemented at approximately 11:30 a.m. PT (2:30 p.m. ET), allowing impacted users to log in while teams continued investigating. The underlying point of failure has since been identified and corrected, and the Client Centre is now operating normally for all users.

Central 1 will continue to monitor the environment closely to ensure ongoing stability.

Thank you for your patience and understanding.

Central 1 is currently experiencing degraded performance affecting the Client Centre (https://clients.central1.com/).

Some customers may encounter intermittent access issues when logging in or navigating the site. At this time, the issue appears to impact a subset of users, and retrying the action may result in successful access.

Central 1 teams are actively investigating the issue and working to restore full service. We will continue to provide updates as more information becomes available.

Central 1 Support - support@central1.com - 1‑888‑889‑7878 (press 1)