Outage in Central 1

INC223539 - Missing Unqualified Items - June 16, 2026

Resolved Minor

June 17, 2026 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Some clients may be missing their Unqualified clearing items for June 16. We are actively investigating the matter. We will provide the next update by 11 am PT (2 pm ET) with the latest information. Central 1 – support@central1.com – 1.888.889.7878 (press 1)

Components affected

Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 06/17/2026 07:34PM

The Unqualified clearing items for June 16 are now available on the FTP server.

IDENTIFIED about 2 hours ago - at 06/17/2026 07:08PM

We have identified the issue causing the delay in delivery of the June 16 Unqualified items. We are working towards getting the items moved over to FTP directories as soon as possible.

Another update will be provided by 1:30 pm PT (4:30 pm ET).

Central 1 – support@central1.com – 1.888.889.7878 (press 1)

INVESTIGATING about 3 hours ago - at 06/17/2026 06:13PM

We are continuing to investigate this issue.

An update will be provided by 12 pm PT (3 pm ET).

Central 1 – support@central1.com – 1.888.889.7878 (press 1)

INVESTIGATING about 5 hours ago - at 06/17/2026 04:20PM

Some clients may be missing their Unqualified clearing items for June 16. We are actively investigating the matter.

We will provide the next update by 11 am PT (2 pm ET) with the latest information.

Central 1 – support@central1.com – 1.888.889.7878 (press 1)

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