Outage in Central 1

INC230912: Payment Stream Direct AFT Service Disruption

Resolved Minor

November 01, 2026 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Please be advised that we are currently experiencing a service disruption affecting the Payment Stream Direct AFT service. Users may encounter an error when attempting to load the AFT webpage. We are actively working with our vendors to implement a resolution. We will provide further updates as more information becomes available. Central 1 - Support@central1.com 1.888.889.7878

Components affected

Central 1 Bill Payments

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Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 11/01/2026 09:49PM

The service disruption affecting the Payment Stream Direct AFT service has been resolved, and service has been restored. Users can now access the AFT webpage as expected.

We apologize for the inconvenience and thank you for your patience while the issue was being addressed.

INVESTIGATING about 6 hours ago - at 11/01/2026 08:48PM

Please be advised that we are currently experiencing a service disruption affecting the Payment Stream Direct AFT service. Users may encounter an error when attempting to load the AFT webpage. We are actively working with our vendors to implement a resolution.
We will provide further updates as more information becomes available.

Central 1 - Support@central1.com 1.888.889.7878

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