Outage in CentralReach
AWS Service Disruption
Resolved MinorIncident Report
We are experiencing a confirmed Amazon Web Services Outage which is affecting CentralReach users. As a result, this is preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly with AWS to restore access.
https://health.aws.amazon.com/health/status
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/21/2025 01:59PM
AWS and CentralReach services have returned to expected operating levels.
IDENTIFIED
2 days ago - at 10/20/2025 04:02PM
Amazon Web Services (AWS) is experiencing a widespread issue, but beginning to return to typical performance levels. Users may now notice improvements in the CentralReach platform. We are continuing to monitor and work with AWS to resolve this issue as soon as possible.
AWS Status page for more information:
https://health.aws.amazon.com/health/status
IDENTIFIED
2 days ago - at 10/20/2025 02:41PM
Amazon Web Services (AWS) is experiencing a widespread issue, causing slower performance on some pages. We are working with AWS to resolve this issue as soon as possible.
AWS Status page for more information:
https://health.aws.amazon.com/health/status
INVESTIGATING
2 days ago - at 10/20/2025 01:01PM
We are experiencing a confirmed Amazon Web Services Outage which is affecting CentralReach users. As a result, this is preventing users from logging in to CentralReach. We apologize for the inconvenience, and we are working rapidly with AWS to restore access.
https://health.aws.amazon.com/health/status
source IsDown
Widespread service outage affecting user access
Reports started 12 minutes before official outage was reported
Users report slow service; issues include data, files, and schedules not loading properly.
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