Outage in Centrify Cloud Service

Centrify Mobile App for iOS Issue

Resolved Maintenance
March 23, 2022 - Started over 2 years ago - Lasted about 1 month
Official incident page

Need to monitor Centrify Cloud Service outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Centrify Cloud Service, and never miss an outage again.
Start Free Trial

Outage Details

This notification is to share information of a recently reported issue with the Centrify Mobile App for iOS. This issue has no impact on cloud services, just the mobile app for iOS. After updating iOS to 15.4, there is an issue with the login screen no longer being displayed. We are currently investigating this issue, but do not have a solution yet. To avoid running into this issue, we recommend not updating to iOS 15.4. For more information and future updates, please see: https://thycotic.force.com/centrifysupport/Article/KB-010136-Why-is-no-login-option-shown-on-the-main-screen-of-the-Centrify-Mobile-App-for-iOS. Thank you for your patience as we work to resolve this. For any questions, please contact our support team at https://delinea.com/support.
Components affected
Centrify Cloud Service apac Centrify Cloud Service cloud Centrify Cloud Service emea Centrify Cloud Service fedpod0 Centrify Cloud Service pod10 Centrify Cloud Service pod15 Centrify Cloud Service pod20 Centrify Cloud Service pod22 Centrify Cloud Service pod25 Centrify Cloud Service pod27 Centrify Cloud Service pod29 Centrify Cloud Service pod31 Centrify Cloud Service pod32 Centrify Cloud Service pod33 Centrify Cloud Service pod34 Centrify Cloud Service pod35 Centrify Cloud Service pod36 Centrify Cloud Service pod40 Centrify Cloud Service pod44 Centrify Cloud Service pod51 Centrify Cloud Service pod7 Centrify Cloud Service pod8
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 04/25/2022 04:11PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/23/2022 09:28PM

This notification is to share information of a recently reported issue with the Centrify Mobile App for iOS. This issue has no impact on cloud services, just the mobile app for iOS.

After updating iOS to 15.4, there is an issue with the login screen no longer being displayed. We are currently investigating this issue, but do not have a solution yet. To avoid running into this issue, we recommend not updating to iOS 15.4. For more information and future updates, please see: https://thycotic.force.com/centrifysupport/Article/KB-010136-Why-is-no-login-option-shown-on-the-main-screen-of-the-Centrify-Mobile-App-for-iOS.

Thank you for your patience as we work to resolve this. For any questions, please contact our support team at https://delinea.com/support.

Latest Centrify Cloud Service outages

Platform: US - intermittent login failures - about 1 month ago
Platform: US - Intermittent failures - about 2 months ago
PRA Session Intermittent Disconnects Incident Notification - about 2 months ago
Platform: US - Intermittent login failures - about 2 months ago
Platform: South East Asia - Federation login failures - 2 months ago

Be the first to know when Centrify Cloud Service and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE