Outage in Centrify Cloud Service

Session recordings not being processed

Resolved Minor
June 18, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified a code issue in a recent update which caused session recording processing to fail. The code was rolled back which mitigated the issue. However, users may experience a delay as there is a backlog of sessions that need to be processed.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/19/2024 02:02AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/18/2024 11:39PM

We have identified a code issue in a recent update which caused session recording processing to fail. The code was rolled back which mitigated the issue. However, users may experience a delay as there is a backlog of sessions that need to be processed.

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