Outage in Centrify Cloud Service

Secret Server Cloud: Remote Password Changing (RPC) Performance Issues

Resolved Minor
March 30, 2025 - Started 28 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue affecting the Remote Password Changing (RPC) feature on Secret Server Cloud. Users may experience slow updates or intermittent failures when performing password changes. Our team is actively analyzing the latest release to identify the root cause and will provide updates as we learn more. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 03/30/2025 12:52PM

This incident has been resolved.

MONITORING 28 days ago - at 03/30/2025 12:32PM

The rollback of the latest release is complete. We are now monitoring system performance to ensure stability. Users should see improvements, but we will continue to observe and validate the resolution.

We will provide a final update once the issue is fully confirmed as resolved. Thank you for your patience.

IDENTIFIED 28 days ago - at 03/30/2025 12:23PM

We are investigating an issue affecting the Remote Password Changing (RPC) feature on Secret Server Cloud, where users may experience slow updates or intermittent failures. To mitigate the impact, we are rolling back the latest release.

We will provide further updates as we monitor the rollback and confirm service stability. Thank you for your patience.

INVESTIGATING 28 days ago - at 03/30/2025 11:57AM

We are currently investigating an issue affecting the Remote Password Changing (RPC) feature on Secret Server Cloud. Users may experience slow updates or intermittent failures when performing password changes. Our team is actively analyzing the latest release to identify the root cause and will provide updates as we learn more.

Thank you for your patience.

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