Outage in Certain

Service Degradation Across All Pods

Resolved Minor

May 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Description: Performance disruption affecting both the API and UI for customers on all Pods Status: Performance Disruption was a identified at 2:57PM PT and service restored at 3:02PM PT. We are now monitoring to ensure resolution

Components affected

Certain API Access Certain API Access Certain API Access Certain API Access Certain UI Access Certain UI Access Certain UI Access Certain UI Access

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 05/31/2023 11:10PM

Description: Performance disruption affecting both the API and UI for customers on all Pods

Status: The issue is now resolved. We appreciate your patience during this incident.

Performance Disruption was a identified at 2:57PM PT, service restored at 3:02PM PT, and resolution confirmed at 4:06PM PT. Total duration of disruption was 5 minutes.

MONITORING over 2 years ago - at 05/31/2023 10:20PM

Description: Performance disruption affecting both the API and UI for customers on all Pods

Status: Performance Disruption was a identified at 2:57PM PT and service restored at 3:02PM PT. We are now monitoring to ensure resolution

Latest Certain outages

Performance disruption/degradation affecting UI for customers on Pod 3 - 11 months ago

Performance disruption affecting customers on Pods 2 and 3 - over 2 years ago

Service Degradation Across All Pods Affecting Certain's UI - almost 3 years ago

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