Outage in Certain

Performance disruption affecting customers on Pods 2 and 3

Resolved Major
November 02, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Description: Performance disruption affecting UI and API for customers on Pods 2 and 3 Status: Performance Disruption was a identified at 4:07PM PT and service restored at 4:42PM PT. We are now monitoring to ensure resolution
Components affected
Certain API Access Certain API Access Certain UI Access Certain UI Access

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/02/2023 01:40AM

The issue is now resolved. We appreciate your patience during this incident. Time of resolution confirmed as 4:42PM PT

MONITORING about 2 years ago - at 11/02/2023 12:17AM

Description: Performance disruption affecting UI and API for customers on Pods 2 and 3

Status: Performance Disruption was a identified at 4:07PM PT and service restored at 4:42PM PT. We are now monitoring to ensure resolution

Latest Certain outages

Performance disruption/degradation affecting UI for customers on Pod 3 - 8 months ago
Performance disruption affecting customers on Pods 2 and 3 - over 2 years ago
Service Degradation Across All Pods - over 2 years ago
Service Degradation Across All Pods Affecting Certain's UI - over 2 years ago

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